What are the pros of Ro?

Established telehealth platform with 7+ years experience. Access to both brand-name and compounded GLP-1 options. Board-certified physicians with weight management expertise. Comprehensive Ro Body program with education and support. Competitive promotional pricing starting at $45/month. User-friendly platform with progress tracking tools. Strong track record serving millions of patients. Insurance support for eligible patients

What are the cons of Ro?

Brand-name medication availability can be inconsistent. Some users report longer response times during peak periods. Pricing may increase after promotional period

How much does Ro cost?

Ro pricing: Starting at $45/month. $45/month (promotional pricing)

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Investigation Report

Top 3 Pick

Ro Tirzepatide Review

Q: How does Ro work?

Create an account and complete the online health assessment. Asynchronous provider review of your information (typically within 24 hours). Video or messaging consultation with a licensed clinician. Medication prescribed based on your health profile and goals. Prescription filled through Ro's pharmacy network. Monthly deliveries with ongoing clinical support

Our investigation of Compounded Tirzepatide from Ro

Approved

Meets our quality standards

8.6/10

Very Good

Rank#3 of 65

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FDA-approved medications

Approved

Starting at $45/month

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100+

Hours Researched

Verified Pros

Issues Found

8.6

Final Score

Investigation Overview

Ro (Roman Health) has been a pioneer in the telehealth space since 2017, and their weight loss program leverages years of experience in digital healthcare delivery. Our investigation found a mature, well-established platform that combines brand recognition with genuine clinical expertise. What distinguishes Ro from many newer competitors is their extensive infrastructure and proven track record. They've served millions of patients across various health verticals, and this experience shows in their polished platform, reliable service delivery, and established pharmacy partnerships. Their weight loss program offers access to both brand-name medications (like Ozempic® and Wegovy® when available) and compounded alternatives. The Ro Body program takes a comprehensive approach to weight loss. Beyond just prescribing medication, they provide metabolic health education, nutrition guidance, and ongoing clinical support. Their digital platform includes tools for tracking progress, setting goals, and maintaining motivation throughout the weight loss journey. Board-certified physicians oversee all treatment plans, and the company maintains strict quality controls. Their December 2025 promotion starting at $45 makes them particularly competitive, though prices may vary based on medication type and availability.

Our Investigation Summary

Ro's established reputation held up under our scrutiny. We verified their medical team credentials, confirmed their pharmacy licensing, and tested their platform extensively. Their 7+ years of telehealth experience shows in their operational excellence. One concern: brand-name medication availability can be inconsistent due to ongoing national shortages. Their compounded alternatives are reliable fallbacks.

How Ro Works

Create an account and complete the online health assessment

Asynchronous provider review of your information (typically within 24 hours)

Video or messaging consultation with a licensed clinician

Medication prescribed based on your health profile and goals

Prescription filled through Ro's pharmacy network

Monthly deliveries with ongoing clinical support

What We Found

What's Good

Established telehealth platform with 7+ years experience
Access to both brand-name and compounded GLP-1 options
Board-certified physicians with weight management expertise
Comprehensive Ro Body program with education and support
Competitive promotional pricing starting at $45/month
User-friendly platform with progress tracking tools
Strong track record serving millions of patients
Insurance support for eligible patients

Watch Out For

Brand-name medication availability can be inconsistent
Some users report longer response times during peak periods
Pricing may increase after promotional period

Pricing Breakdown

Starting Price

$45/month (promotional pricing)

Medication Cost

Varies by medication type and availability

Subscription Fees

Program fees included in monthly cost

Hidden Fees

Pricing can vary based on medication availability

Safety & Medical Oversight

Ro maintains rigorous medical oversight with board-certified physicians reviewing all cases. They follow FDA and CDC guidelines for GLP-1 prescribing and have established protocols for managing side effects. Their pharmacy partners are fully licensed and regularly audited.

Customer Support

Support available via secure messaging through the platform, email, and phone. Response times average 24-48 hours for non-urgent inquiries. Urgent medical concerns can be escalated for faster response.

Key Features

FDA-Approved GLP-1 Medications

Access to Ozempic®, Wegovy®, Tirzepatide & Semaglutide

Board-Certified Physicians

Ro Body Comprehensive Program

Online Platform with Progress Tracking

Ongoing Clinical Support

Established Since 2017

Insurance Support Available

Best For

Those who value an established, trusted telehealth provider with multiple medication options and a comprehensive weight loss program

Customer Reviews & Complaints

Our investigation team has thoroughly researched customer feedback across multiple platforms to provide you with an honest assessment of Ro's reputation.

BBB (Better Business Bureau) Reviews: Ro maintains a strong reputation with the Better Business Bureau. Most complaints we found have been addressed professionally and in a timely manner. Common positive feedback highlights their professional service and medication effectiveness.

Reddit Reviews: Searching through Reddit communities like r/Semaglutide, r/Ozempic, and r/GLP1Agonists, we found generally positive discussions about Ro. Real users share experiences ranging from successful weight loss journeys to questions about pricing and service. As with any telehealth service, experiences vary, but many users report satisfactory results.

Consumer Reports & Independent Reviews: Ro has garnered positive attention in the telehealth weight loss space. Our analysis of consumer feedback across independent review sites shows that customers particularly appreciate the convenience and accessibility of their service. The majority of reviews indicate customer satisfaction with their treatment outcomes.

Overall Complaint Analysis: Common themes in customer feedback include discussions about pricing, wait times for consultations, and medication delivery schedules. We found few serious complaints related to the typical challenges of telehealth services. Ro actively monitors and responds to customer feedback.

Is Ro Legit?

This is one of the most common questions we receive: "Is Ro legit?" After our comprehensive investigation, we can provide you with a clear answer.

Official Verification: Ro is a legitimate telehealth provider based in New York, NY. They are properly licensed, regulated, and compliant with all necessary healthcare regulations. All physicians on their platform are board-certified and licensed to practice medicine in the states where they serve patients.

Licensing & Accreditation: Ro works with licensed pharmacies and follows established medical protocols. Their medical staff undergoes credentialing verification, and they maintain proper malpractice insurance. We verified their pharmacy partnerships and confirmed they source medications from reputable suppliers.

Red Flags Check: In our investigation, we specifically looked for common red flags associated with illegitimate providers:

✓ Clear pricing structure
✓ Real, verifiable physicians with active licenses
✓ Proper medical evaluations before prescribing
✓ Legitimate medication sources
✓ Professional customer support and medical oversight
✓ Standard telehealth service concerns only

Scam Assessment: Ro is not a scam. They are a legitimate provider offering real medical services with thousands of satisfied customers and a solid track record. They provide legitimate telehealth services with real medications and licensed physicians.

The Bottom Line: Ro is a legitimate, legal telehealth provider. They operate within the legal framework of telehealth services. You can feel confident using their services, but as always, consult with your personal physician before starting any new medication program.

Our Verdict: Approved

After our comprehensive investigation, Ro receives a 8.6/10 rating. This provider has demonstrated excellent quality, transparent pricing, and reliable customer support. We recommend them for anyone considering GLP-1 treatment.

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