What are the pros of Hims?

Exclusively FDA-approved GLP-1s since the March 2026 Novo settlement—no compounded products. Lower brand-medication quotes than most rivals: Wegovy pill from $149/month. Major public company with massive scale and polished logistics. Multi-vertical platform: ED, hair, TRT, and mental health under one account. Generic liraglutide option adds a lower-cost daily FDA-approved GLP-1. Discreet shipping and easy onboarding consistently praised

What are the cons of Hims?

Heavily documented cancellation and billing friction across BBB, ConsumerAffairs, and Trustpilot. Refund refusals reported even before shipment. $149/month membership stacks on top of medication cost. No compounded low-cost option since the settlement—budget cash-pay buyers priced out. Support described as slow and canned in complaints. Older $49/$99 compounded pricing in circulation no longer applies to new patients

How much does Hims cost?

Hims pricing: $39 first month then $149/mo membership + medication (Wegovy pill from $149/mo). $39 first month, then $149/month membership—medication billed separately

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Investigation Report

Hims Tirzepatide Review

Q: How does Hims work?

Create an account and complete the online health assessment. A licensed provider reviews your case and prescribes if appropriate—the $39 first month covers the clinical membership. Choose your medication: Wegovy pill ($149+/mo), Wegovy pen ($199+/mo), Zepbound ($299+/mo), or generic liraglutide ($299+/mo)—billed on top of the $149/month ongoing membership. Medication ships discreetly with ongoing provider messaging through the platform. The same account covers Hims' ED, hair loss, TRT, and mental health verticals if you expand. Before subscribing: read the renewal and cancellation terms closely, screenshot them, and keep records—cancellation friction is the platform's most documented complaint

Hims & Hers, hims.com, Hims Inc, forhims

Also spelled as Hims & Hers, hims.com, Hims Inc, forhims — Same brand, same great service!

Our investigation of Compounded Tirzepatide from Hims

Approved

Meets our quality standards

8/10

Very Good

Rank#101 of 107

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FDA-approved medications

Approved

$39 first month then $149/mo membership + medication (Wegovy pill from $149/mo)

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100+

Hours Researched

Verified Pros

Issues Found

Final Score

Investigation Overview

Hims—the men's platform of NYSE-listed Hims & Hers Health, and sibling to the Hers program in our rankings—is one of the largest telehealth operators in the country, spanning ED, hair loss, TRT, mental health, and medical weight loss. Our research (updated July 25, 2026) found its weight loss program transformed by one of 2026's biggest industry events: after settling litigation with Novo Nordisk on March 9, 2026, Hims exited compounded semaglutide for new patients entirely. Its weight loss program is now brand-name, FDA-approved medications only.

The Post-Settlement Lineup

As of July 2026, Hims' weight loss program uses a two-part structure—a clinical membership plus separately charged medication:

Membership: $39 for the first month, then $149/month—covering the provider relationship, unlimited messaging, and program support
Wegovy® pill (oral semaglutide)—medication from $149/month
Wegovy® pen—from $199/month
Zepbound® (tirzepatide)—from $299/month
Generic liraglutide (daily GLP-1 injection)—from $299/month

If you've seen older coverage citing Hims' $49-first-month compounded semaglutide or its $99/month rates, that era is over for new patients. For readers wary of compounded medications, this makes Hims—like Ro—one of the clean FDA-approved-only routes in our rankings, at generally lower brand-medication prices than Ro quotes. The tradeoff is the same membership-plus-medication math: your real monthly cost is $149 membership plus the drug.

The Scale—and the Complaint Pattern

Hims' scale is real: millions of subscribers across its categories, a public company with published financials, and consistently praised convenience, discreet shipping, and easy prescribing. Its complaint pattern is equally real and unusually consistent across ConsumerAffairs, BBB, Trustpilot, and app-store reviews: subscriptions that are hard to cancel, renewals and charges customers describe as unclear or unauthorized, slow canned support, and refusals to refund orders even before shipment. The BBB profile for Hims & Hers Inc. (San Francisco) documents billing disputes and packaging/expired-medication complaints among them. For a subscription platform this large, the volume is proportionally unsurprising—but the themes cluster exactly where your money is at stake.

Beyond Weight Loss

The same account covers Hims' core verticals: ED (generic sildenafil and tadalafil at commodity prices), hair loss (finasteride/minoxidil), TRT support, and mental health services. For men who want several treatment lines under one roof with one provider relationship, that breadth is the platform's genuine advantage.

Important Safety Information

Because Hims' GLP-1 lineup is now entirely FDA-approved brand or generic products, the compounded-medication caveats that apply to most providers in our rankings no longer apply here. The medications themselves carry the standard GLP-1 warnings: possible thyroid tumors—do not use with a personal or family history of medullary thyroid carcinoma or MEN 2—plus common gastrointestinal side effects. Liraglutide is an older, daily GLP-1 with more modest trial results than semaglutide or tirzepatide. Consult your own physician before starting.

Our Investigation Summary

Our research (updated July 25, 2026) found Hims' weight loss program fundamentally changed by its March 2026 Novo Nordisk settlement: compounded semaglutide is gone for new patients, and the program now offers exclusively FDA-approved medications—Wegovy pill from $149/month, Wegovy pen from $199, Zepbound from $299, and generic liraglutide from $299—on top of a $39-first-month, $149/month clinical membership. That makes Hims one of the two clean brand-only routes in our rankings (with Ro), at generally lower quoted medication prices. The counterweight is a well-documented complaint pattern across BBB, ConsumerAffairs, and Trustpilot: hard-to-cancel subscriptions, unclear renewals, refund refusals even pre-shipment, and canned support. Best for buyers who want FDA-approved-only medication from a major platform, read the subscription terms carefully, and keep records of every billing interaction.

How Hims Works

Create an account and complete the online health assessment

A licensed provider reviews your case and prescribes if appropriate—the $39 first month covers the clinical membership

Choose your medication: Wegovy pill ($149+/mo), Wegovy pen ($199+/mo), Zepbound ($299+/mo), or generic liraglutide ($299+/mo)—billed on top of the $149/month ongoing membership

Medication ships discreetly with ongoing provider messaging through the platform

The same account covers Hims' ED, hair loss, TRT, and mental health verticals if you expand

Before subscribing: read the renewal and cancellation terms closely, screenshot them, and keep records—cancellation friction is the platform's most documented complaint

What We Found

What's Good

Exclusively FDA-approved GLP-1s since the March 2026 Novo settlement—no compounded products
Lower brand-medication quotes than most rivals: Wegovy pill from $149/month
Major public company with massive scale and polished logistics
Multi-vertical platform: ED, hair, TRT, and mental health under one account
Generic liraglutide option adds a lower-cost daily FDA-approved GLP-1
Discreet shipping and easy onboarding consistently praised

Watch Out For

Heavily documented cancellation and billing friction across BBB, ConsumerAffairs, and Trustpilot
Refund refusals reported even before shipment
$149/month membership stacks on top of medication cost
No compounded low-cost option since the settlement—budget cash-pay buyers priced out
Support described as slow and canned in complaints
Older $49/$99 compounded pricing in circulation no longer applies to new patients

Pricing Breakdown

Starting Price

$39 first month, then $149/month membership—medication billed separately

Medication Cost

Wegovy pill from $149/mo, Wegovy pen from $199/mo, Zepbound from $299/mo, generic liraglutide from $299/mo—all FDA-approved products

Subscription Fees

Membership covers provider access, messaging, and program support; realistic all-in cost is membership + medication

Hidden Fees

No hidden fees per se, but renewals and cancellation friction are heavily documented—know your billing dates and keep records

Safety & Medical Oversight

Since its March 2026 Novo Nordisk settlement, Hims' weight loss program prescribes only FDA-approved medications—no compounded GLP-1s for new patients—removing the compounding caveats that apply to most telehealth weight loss services. Licensed providers review every case. Standard GLP-1 warnings apply: contraindicated with a personal or family history of medullary thyroid carcinoma or MEN 2; common side effects are gastrointestinal. Note that liraglutide is an older daily GLP-1 with more modest clinical-trial results than semaglutide or tirzepatide—ask your provider why a given medication fits your case.

Customer Support

Support via the platform's messaging and help center; the absence of easy phone cancellation is a recurring complaint theme. Convenience, discreet packaging, and shipping speed draw consistent praise; billing and cancellation interactions draw consistent criticism. Keep every request in writing and screenshot your subscription terms.

Key Features

FDA-Approved GLP-1s Only

Wegovy® Pill (From $149/mo)

Wegovy® Pen (From $199/mo)

Zepbound® (From $299/mo)

Generic Liraglutide (From $299/mo)

$39 First-Month Membership

ED, Hair, TRT & Mental Health Verticals

NYSE-Listed Public Company

Best For

Men who want FDA-approved-only medication from a major platform—ideally already using Hims' other verticals—and who read the subscription terms carefully and keep billing records

Customer Reviews & Complaints

Our team reviewed available customer feedback for Hims as of July 2026. At this scale, both signals are loud.

The Praise: Across Trustpilot and app stores, satisfied customers consistently cite convenience, easy prescribing, effective medications, and discreet fast shipping—the core product works, at massive scale.

The Complaints: The negative pattern is unusually consistent across ConsumerAffairs, BBB, Trustpilot, and app-store reviews: subscriptions that are hard to cancel, renewals and charges described as unclear or unauthorized, no phone path to cancellation, slow canned support responses, and refund refusals even for orders not yet shipped. The BBB profile for Hims & Hers Inc. documents billing disputes plus packaging and expired-medication complaints. Some customers report escalating to state consumer offices and federal regulators.

Context: Hims' compounded-semaglutide era—including its aggressively marketed 2025 campaigns—ended with the March 2026 Novo Nordisk settlement; the current program is brand-only, which resolves the medication-sourcing critiques but not the subscription-mechanics ones.

Overall Complaint Analysis: Practical defenses: screenshot your subscription and renewal terms at signup, calendar billing dates, cancel well ahead of renewals with written confirmation, and dispute unauthorized charges with your card issuer promptly.

Is Hims Legit?

"Is Hims legit?" is barely the question for a NYSE-listed company serving millions—here's the assessment that matters as of July 2026.

Official Verification: Hims & Hers Health is a public company (founded 2017, San Francisco) with audited financials, licensed providers in all 50 states, and one of the largest telehealth operations in the U.S. Legitimacy of existence is not in doubt.

Licensing & Accreditation: Care is provided by licensed clinicians; since March 2026, all weight loss medications are FDA-approved brand or generic products—no compounded GLP-1s for new patients—following the Novo Nordisk settlement.

Red Flags Check: We looked for what actually matters at this scale:

✓ Public company with real infrastructure and licensed clinicians
✓ Exclusively FDA-approved weight loss medications post-settlement
✓ Published membership and medication pricing
✓ Standard GLP-1 safety warnings displayed
⚠ Persistent, well-documented cancellation and billing complaint patterns
⚠ Refund refusals reported pre-shipment; no phone cancellation path
⚠ Membership + medication structure obscures true all-in cost until quoted

Scam Assessment: Hims is emphatically not a scam—it's one of the industry's defining companies. The risk is consumer-mechanics risk: subscription terms that work smoothly until you try to leave. Manage that, and the platform delivers what it promises.

The Bottom Line: Post-settlement Hims is a strong FDA-approved-only choice with the industry's deepest logistics—priced by a membership-plus-medication structure and guarded by subscription mechanics that reward careful record-keeping. Screenshot the terms, calendar the renewals, and as always, consult your personal physician before starting any new medication program.

Our Verdict: Approved

After our comprehensive investigation, Hims receives a 8/10 rating. While this provider meets basic standards, there are some areas for improvement. Consider comparing with our top-rated options before making a decision.

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